Understand the company’s business requirements and deliver effective technical solutions in the Point-of-Sales (POS) space and its ecosystems such as supply chain management and various digital payment enablement.
Act as Level 2 application support subject matter expert to tackle system issues as well as facilitate business change requests.
Assist project manager in project activities including end-to-end system design, implementation, test and deployment.
Develop test plan and arrange tests to ensure that all the necessary testing such as unit, functional, performance, stress, acceptance test are well-covered.
Collaborate between internal teams and external vendors to attain system compatibilities.
Monitor and fine tune systems to meet service level and performance metrics.
Provide system training to team members and users of various Lines of Business.
Prepare and maintain system documentation, operation guides and training materials.
Implement and support Company and Corporate system controls and ensure systems meet compliance standard and security policies.
Requirements:
Bachelor degree in Computer Science or equivalent is preferred
1 – 3 years of proven experience in implementation and support of IT systems
Hands on experience in MS SQL database, Windows and Linux operating environments
Experience in supporting Point of Sales system and Inventory
Management Supply Chain Applications is an advantage
Demonstrate knowledge of Retails or Food & Beverage businesses
Experience in RFID technology is a bonus
Quick learner with good analytical and troubleshooting skills and able to work under pressure
Able to manage multiple tasks simultaneously and balance priorities
Demonstrate as a good team player and can work on own initiative with good attention to details and timeline
Strong communication and interpersonal skills
Willing to liaise between multiple local and overseas work partners and business users
Excellent command of written and spoken English and Chinese
